Payment not processing

My credit card payment has failed multiple times over the past three days. I've tried using different credit cards from various banks including Visa and Mastercard but none of them seem to work. The error message says 'Payment processing failed, please try again later' but it's been the same for days now. This is very frustrating as my subscription is about to expire and I need to maintain access to the premium features for my business operations. Please help resolve this issue as soon as possible.

billing • 2024-01-20

Subscription renewal question

When exactly will my annual subscription renew? I want to know the precise date and time to ensure there is no interruption in my service. I need to make sure I have sufficient funds in my account before the renewal date. Additionally, will I receive any notification before the automatic renewal takes place? Also, I'd like to know if there are any changes to the pricing or if my current rate will be maintained. Finally, is it possible to change my payment method before the renewal date?

billing • 2024-01-12